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Self-service in Swedish: to buy in the store you need only a phone

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It was a chaotic night thriller - buying baby food with a screaming baby in the back seat. While at home alone with his hungry son, Iljason dropped the jar with the last baby food on the floor and had to drive 20 minutes from the small town of Wicken in southern Sweden to find an open supermarket. Thanks to this adventure, Robert Ilijason had an idea to open the first mini-market in Sweden without sellers. Now the 39-year-old IT specialist manages a 24-hour shop without a cashier.


Customers simply use their cell phones to open the door, swiping their fingers and scanning their purchases. All they have to do is register for the service and download the application. They pay for purchases in a monthly bill. In the store there is not a single worker, even a cybernetic one.

The store has basic products such as milk, bread, sugar, canned goods, diapers and others that you expect to see in a small mini market. It does not have tobacco or medicines because of the risk of theft. Alcohol is not sold in mini-markets in Sweden.

"My desire is to spread this idea to other villages and small towns," said Ilijeson. "It's incredible that no one thought about this before."

He hopes that savings due to a lack of staff will help return small shops to the countryside. In recent decades, such stores have often been replaced by larger supermarkets for many kilometers.
Iljason receives the goods for the store and puts the products on the shelves, and the rest is done by the customers themselves. In a store measuring 45 square meters he installed 6 surveillance cameras to prevent theft. In addition, he receives a text message with a warning if the front door remains open longer than eight seconds or if someone tries to break it. "I live nearby and I can always run here with crowbar," Iljason laughs, but adds that this has not been necessary since the store opened in January.

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A more difficult task is to teach some older residents in a city of 4,200 people to use this technology. 75-year-old Tuve Nilsson said that there were a lot of shops in the city when he moved here with his family in 1976. He is happy about the new Iligeson store, as it will be convenient for single elderly people, the main thing is to master the technology. Younger clients rated the speed of the store without a cashier, since the purchases took a couple of minutes and no queues.

Ilijecon is considering other ways to open doors that would not require the use of the application. He eliminated facial recognition or fingerprint scanners, but thinks about installing a credit card reader that is used in some banks.

Based on materials from phys.org

The article is based on materials https://hi-news.ru/technology/samoobsluzhivanie-po-shvedski-dlya-pokupki-v-magazine-nuzhen-tolko-telefon.html.

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